Holiday price dropped after you booked? What Jet2, TUI and Haven say

What each provider says

• TUI: its help page says that once you have booked, the amount you pay is frozen, so if the price goes down you will not get a refund on the difference, and if it goes up you will not pay more. Separately, its Price-Match Promise matches another package holiday with TUI flights if you find it cheaper within 72 hours of booking and all the details match; you claim with a form and a screenshot.
• Haven: its Price Promise refunds the difference if the total cost of your exact break is cheaper before you arrive, booked directly with Haven, but only while the lower price is live. See Haven Price Promise.
• Jet2holidays: we could not find a published policy that refunds the difference if the price falls after you book. Jet2 says its No Fuel Surcharges guarantee means the price you book is the price you pay. Ask Jet2 directly if you think your booking qualifies for anything.

These policies can change, and your booking terms are what count, so check them before you rely on any of this.

Why tracking before you book matters more

With TUI and Jet2holidays the price is fixed when you book, in both directions. So the moment to catch a drop is before you book, not after. Track the exact holiday you want, decide the price you would be happy to pay, and book when an alert says it has reached it.

Start a tracker, or read how to track a holiday price and do holiday prices go down?.

If you have already booked

• Haven: keep tracking the break you booked, so you see a drop while it is still live and can claim.
• TUI: the Price-Match Promise window is 72 hours from booking, so any claim has to be made quickly.
• Cancelling and rebooking at a lower price usually means losing a deposit or paying cancellation charges under your booking terms, so check those before you try it.

Common questions

• Does TUI refund the difference if the price drops after I book?

  No, according to TUI's help page: once you have booked, the amount you pay is frozen, so you will not get a refund if the price goes down and will not pay more if it goes up. Its Price-Match Promise is different: it covers a cheaper matching package with TUI flights found within 72 hours of booking.

• Does Jet2holidays refund the difference if the price drops?

  We could not find a Jet2holidays policy that does. Jet2 says the price you book is the price you pay. Contact Jet2 if you want to ask about your booking.

• Does Haven refund the difference if the price drops?

  Yes, under its Price Promise, for bookings made directly with Haven, while the lower price for your exact break is live. See Haven Price Promise.